Terms of Serivce

Terms and Conditions

Last updated: April 04, 2022

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Country refers to: Tennessee, United States
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Hometown Plumbing Inc., 3300 Browns Mill Rd Suite 200, Johnson City, TN 37604.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Service refers to the Website.
  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the Terms and Conditions Generator.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to Hometown Plumbing Inc., accessible from https://www.hometownplumbingtn.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.
You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By email: hometownplumbingtn@gmail.com
What To Expect

Discover the Difference

20+
Over 20 years of experience

With over 20 years of combined experience, Hometown Plumbing has honed our skills and expertise to deliver top-quality plumbing services to our customers.

Family-owned and operated

As a family-owned and -operated business, Hometown Plumbing takes pride in serving our local community with dedication and integrity in every service we offer.

Technicians with thousands of hours of training

Our technicians undergo rigorous training and have thousands of hours of experience in the field, boasting unparalleled expertise.

Excellent customer service every step of the way

We prioritize customer satisfaction above all else, providing excellent customer service from the moment you contact us until the completion of your plumbing service.

Fast & Reliable

When you choose Hometown Plumbing, you can count on us to deliver fast, reliable solutions, responding promptly to your service requests and resolving problems in a timely manner.

24/7 Emergency Service

Plumbing emergencies don’t wait for convenient hours, which is why we offer 24/7 emergency services. Whether it’s the middle of the night or a holiday, we’ll be there to set the problem right in no time.

20+
Over 20 Years Of Experience

With over 20 years of combined experience, Hometown Plumbing has honed our skills and expertise to deliver top-quality plumbing services to our customers.

Family-Owned And Operated

As a family-owned and -operated business, Hometown Plumbing takes pride in serving our local community with dedication and integrity in every service we offer.

Technicians With Thousands Of Hours Of Training

Our technicians undergo rigorous training and have thousands of hours of experience in the field, boasting unparalleled expertise.

Excellent Customer Service Every Step Of The Way

We prioritize customer satisfaction above all else, providing excellent customer service from the moment you contact us until the completion of your plumbing service.

Fast & Reliable

When you choose Hometown Plumbing, you can count on us to deliver fast, reliable solutions, responding promptly to your service requests and resolving problems in a timely manner.

24/7 Emergency Service

Plumbing emergencies don’t wait for convenient hours, which is why we offer 24/7 emergency services. Whether it’s the middle of the night or a holiday, we’ll be there to set the problem right in no time.

What Our Customers Are Saying

Best. Plumbers. Ever. I have used this business for multiple issues in my house, the latest being a whole house replumb. Professional, courteous, clean. Rusty and Joseph were wonderful! Did I mention they showed up on time every day? Definitely went above and beyond. I would give them 10 stars if google would let me.

Sarah C.

Hometown Plumbing has been wonderful! Megan is always very responsive and helpful and Jimmy, Will, Tommy and the rest of the team have always gone above and beyond! They come right out, access the situation, give a quote, and then pretty quickly get to work. They are the most reasonably priced plumbers I've seen. They do a great job and even seed and straw when they're finished! Will definitely use Hometown Plumbing for all future plumbing needs!

Brittany M.

I highly recommend Home Town Plumbing! Rusty was great! He was prompt, professional, and went over each part of the repair. He did an amazing job and left everything clean and tidy!

Danny A.

The best experience I’ve ever had from a plumbing company! 10/10 would recommend. Jimmy, William, and Joseph were very professional, knowledgeable, and did a fantastic job with great quality.

Danielle C.

Great service. Awesome professionals. Talks with you and tells you what they’re doing as time goes on. Gets to work and just does it - correctly and efficiently. I will never use another service

PS T.

100% satisfied. My experience with Hometown Plumbing could not have been any better. The staff (both the scheduler and the plumber) were extremely professional, helpful, and polite. My appointment was scheduled in a timely manner. I received a reminder call about 30 minutes before he arrived. The final cost was better than I expected. The work was done perfectly. The job site was cleaned up better than it was when he started. Thanks for doing a great job!

David H.

Plumbers Arrived on time, donned booties and assessed all my plumbing needs. Provided written estimates with various options. Answered all my questions. Worked efficiently and explained to me what they were doing. They were friendly, professional, and left my house clean. I would definitely use this company again, and recommend it to others.

Olga P.

The guys did an excellent job, and worked quite late on the second day, to get everything done. They were extremely knowledgeable, professional, and friendly. I would, without hesitation, recommend Hometown Plumbing for any and all plumbing issues a homeowner may have. Great job!!

John J.

We had 3 sinks and faucets replaced in our bathrooms. The technicians were very professional and timely. Megan, the receptionist was very helpful and kept us abreast of the time the materials were to arrive, the day they would be installed, and the approximate time the tech, William, would arrive. I would highly recommend this company for all of your plumbing needs.

Roberta D.

Called Hometown Plumbing Monday morning about water heater replacement. They came out that afternoon and brought two different water heaters for me to look at. William explained both of them very well. They were very clean, nice, punctual, cleaned up after themselves, and gave me a great price on both the water heater and labor. I would recommend them to all of my friends and neighbors.

Carol T.

As a small business owner, I am extremely pleased with the work performed by Hometown Plumbing that answered my panicked call! Not only were we met with ease and professionalism from Megan,but Jimmy and his team were so helpful in finding a solution that would best fit our needs at the business. Reasonably priced and explains their thought process. Highly recommend working with this team and will be calling again when in need!

Tori W.