Meet The Team

We are the plumbing experts who will solve your plumbing problems! Our friendly technicians will inspect the issue and sit down with you to explain your options and the cost to get it fixed.

Meet Your Local Neighborhood Plumbers

Jimmy Jackson
Jimmy Jackson General Manager

Jimmy was born and raised in the Tri-Cities. He decided to get into the plumbing profession because he enjoys meeting new people in and around his hometown area. Jimmy takes pride in his communication and problem-solving skills and has used these skills to service countless homes throughout the Tri-Cities area over the years. He has spent thousands of hours training in all aspects of plumbing to perfect his skills and accurately diagnose and repair plumbing issues both big and small.
He enjoys spending his free time with his wife Megan and two children, Little Jimmy and Carly. In the summer, the family enjoys camping trips, where they ride dirt bikes and watch dirt bike races. In the fall and winter, you will find Jimmy spending his spare time deer hunting here in his hometown, as well as in Ohio.

Megan Jackson
Megan Jackson Office Manager

Megan was born in Maryland but moved to the Tri-Cities as a child. She enjoys spending her free time with her husband Jimmy and their two children Little Jimmy and Carly. Megan is a graduate of ETSU and has always had a passion to serve others. When asked what she enjoys most about her job, Megan stated, “Putting a smile on the faces of our clients is what brings me the most joy from my job. I thoroughly enjoy speaking with our clients and assuring them that we can assist in their time of need.

Rusty Wallace
Rusty Wallace Inventory Manager

Rusty was born and raised in the Tri-Cities. Rusty’s spare time is spent with his wife Brandi and their two children Emmalyn and Oliver. He also enjoys watching college football on Saturday and deer hunting. Rusty got into plumbing to help people take care of the problems they’re having within their homes. When asked what Rusty feels is the best part of his job he stated, “The best part of my job is meeting new people everyday and that every job is different.”

Dakota Carbaugh
Dakota Carbaugh CCR
Dakota has lived in the Jonesborough area the majority of her life. In her free time she enjoys drawing, solving puzzles, kayaking and swimming.
Kristen Tate
Kristen Tate CCR

Kristen grew up in a Navy family and has lived in Florida, Washington, and Maryland, but has lived in Johnson City since 2011. In Kristen’s spare time, she enjoys spending time with her husband Joseph and three kids, Emmalyn, River, and Ivy Belle. She loves to travel as much as possible, playing golf and taking the kids on adventures. 

Taylor Hunter
Taylor Hunter CCR
Taylor Hunter has lived in the Jonesborough area the majority of her life. In her free time, Taylor enjoys spending time with her 3 year old son Hudson and their three dogs. She also enjoys traveling, riding horses and trying new foods.
Ben Lawson
Ben Lawson Service Technician
Ben Lawson was raised in the Tri-Cities and is passionate about helping others. He loves spending time with his family, fishing, camping and devoting much of his time to his involvement in church.
Devin Ingle
Devin Ingle Service Technician
Devin was born in Bristol Virginia but now resides in Kingsport. In his free time, Devin enjoys spending time with his family including his 1 year old daughter, farming and playing video games.
Nicholas Jennings
Nicholas Jennings Service Technician

Nick was born and raised in Limestone. He enjoys spending his free time with his family and engaging in activities such as fishing, golfing, and getting together with friends on Saturdays in the fall for college football. Nick’s favorite thing about being a plumber is that he gets to be a service to his community that he grew up in.

Jeb Bruner
Jeb Bruner Service Technician
Jeremy Bruner was born and raised in Kingsport. Jeb spent some time in the Navy. In his spare time, Jeb enjoys spending time with his wife, four children and their dog Cricket camping in the mountains. Jeb’s hobbies include wood working and playing the drums.
Joe Carpenter
Joe Carpenter Service Technician

Joe was born and raised in Oak Ridge, TN. He is married with three kids and two dogs. In Joe’s spare time, he enjoys hunting, fishing, and buying and selling trucks. Joe’s favorite part of the job is meeting new people.

Cade Parker
Cade Parker Service Technician

Cade Parker is from Lenoir, NC. He moved back to TN to be closer to family after the military. Cade likes to ride dirtbikes and spend time with his son. He is very outgoing and funny but serious when he needs to be. Cade is very dedicated to his work and takes pride in being very good at his job. Cade has a servant’s heart and will give someone the shirt off his back if needed.

Kyle Turner
Kyle Turner Technician

Kyle lives in Mendota, Virginia. He enjoys working with his hands and is praised for his strong work ethic. In his free time, Kyle enjoys hunting, fishing and spending time with his girlfriend. His favorite food is pizza and will eat it 3 times a day if possible!

Hunter Hobbs
Hunter Hobbs Apprentice
Hunter Hobbs was born and raised in Johnson City, TN. He is a dedicated and passionate apprentice just getting started in the trade. Hunter enjoys spending time with his wife and daughter and watching basketball.
Cody Mullins
Cody Mullins Apprentice
Cody Mullins is a former Marine who graduated from ETSU. In his spare time, Cody enjoys working out and spending time with his family. Some of his hobbies include camping, hiking and doing anything outdoors.
Noah Perrottee
Noah Perrottee Apprentice
Noah Perrottee is new to the Tri-Cities area. He was born and raised in Vermont. In Noah’s spare time, he enjoys spending time with his family which also includes one dog and two cats. Noah enjoys being outdoors going hunting, hiking, camping and playing golf and disc golf.”
Michael Hardin
Michael Hardin Apprentice

Michael Hardin was born and raised in East Tennessee. He enjoys being outdoors and spending time with his family. Michael enjoys being able to help individuals while he pushes himself to always improve in his trade.

You’ll never have to worry about who will show up to your door—all our technicians pass background checks and drug testing. We all wear the Hometown uniform proudly while on the job! Each member of our team will also enter your home with shoe coverings so that it stays nice and clean.

Contact Us

Contact Us

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What Our Customers Are Saying

Best. Plumbers. Ever. I have used this business for multiple issues in my house, the latest being a whole house replumb. Professional, courteous, clean. Rusty and Joseph were wonderful! Did I mention they showed up on time every day? Definitely went above and beyond. I would give them 10 stars if google would let me.

Sarah C.

Hometown Plumbing has been wonderful! Megan is always very responsive and helpful and Jimmy, Will, Tommy and the rest of the team have always gone above and beyond! They come right out, access the situation, give a quote, and then pretty quickly get to work. They are the most reasonably priced plumbers I've seen. They do a great job and even seed and straw when they're finished! Will definitely use Hometown Plumbing for all future plumbing needs!

Brittany M.

I highly recommend Home Town Plumbing! Rusty was great! He was prompt, professional, and went over each part of the repair. He did an amazing job and left everything clean and tidy!

Danny A.

The best experience I’ve ever had from a plumbing company! 10/10 would recommend. Jimmy, William, and Joseph were very professional, knowledgeable, and did a fantastic job with great quality.

Danielle C.

Great service. Awesome professionals. Talks with you and tells you what they’re doing as time goes on. Gets to work and just does it - correctly and efficiently. I will never use another service


100% satisfied. My experience with Hometown Plumbing could not have been any better. The staff (both the scheduler and the plumber) were extremely professional, helpful, and polite. My appointment was scheduled in a timely manner. I received a reminder call about 30 minutes before he arrived. The final cost was better than I expected. The work was done perfectly. The job site was cleaned up better than it was when he started. Thanks for doing a great job!

David H.

Plumbers Arrived on time, donned booties and assessed all my plumbing needs. Provided written estimates with various options. Answered all my questions. Worked efficiently and explained to me what they were doing. They were friendly, professional, and left my house clean. I would definitely use this company again, and recommend it to others.

Olga P.

The guys did an excellent job, and worked quite late on the second day, to get everything done. They were extremely knowledgeable, professional, and friendly. I would, without hesitation, recommend Hometown Plumbing for any and all plumbing issues a homeowner may have. Great job!!

John J.

We had 3 sinks and faucets replaced in our bathrooms. The technicians were very professional and timely. Megan, the receptionist was very helpful and kept us abreast of the time the materials were to arrive, the day they would be installed, and the approximate time the tech, William, would arrive. I would highly recommend this company for all of your plumbing needs.

Roberta D.

Called Hometown Plumbing Monday morning about water heater replacement. They came out that afternoon and brought two different water heaters for me to look at. William explained both of them very well. They were very clean, nice, punctual, cleaned up after themselves, and gave me a great price on both the water heater and labor. I would recommend them to all of my friends and neighbors.

Carol T.

As a small business owner, I am extremely pleased with the work performed by Hometown Plumbing that answered my panicked call! Not only were we met with ease and professionalism from Megan,but Jimmy and his team were so helpful in finding a solution that would best fit our needs at the business. Reasonably priced and explains their thought process. Highly recommend working with this team and will be calling again when in need!

Tori W.