Heat Pump Repair in Johnson City, TN

Technician using gauge during heat pump tuneup

If you need heat pump repair in Johnson City, TN, Hometown Plumbing, Electrical & HVAC is the company that locals turn to. Our technicians work on all major makes and models, and can quickly diagnose and fix all your heat pump issues. Whether your system needs a little adjustment or major repairs, we have the know-how and tools to do the job quickly.

You can trust us because we’re a family-owned and -operated business that puts more than two decades of experience to work for our customers. Contact Hometown Plumbing, Electrical & HVAC today to discuss your home’s heat pump repair needs.

Signs Your Heat Pump Needs Repair

Even the best heat pumps require attention from time to time. It helps to know the signs that your heat pump might have some issues. Some are obvious, such as unusual sounds like grinding, rattling, or banging.

Watch for these warning signs that a heat pump might need repairs:
  • The system is blowing warm air during cooling cycles
  • Ice or frost buildup anywhere on the unit
  • Frequent short cycling
  • Noticeable increase in energy bills
  • The unit can’t maintain a steady temperature

Common Heat Pump System Issues

You may notice that your heat pump has problems when it begins or ends operating. It may stick in either heating or cooling mode. There might not be sufficient airflow, either. Heat pump problems can occur suddenly or develop over time, showing small signs before a full failure.

Our technicians can diagnose and repair both common and complex heat pump issues:
  • Refrigerant leaks
  • Faulty reversing valve
  • Defective capacitors
  • Dirty or clogged air filters
  • Control board or thermostat malfunctions
  • Frozen coils

Professional Heat Pump Troubleshooting

Having a licensed HVAC technician deal with your heat pump makes a big difference, especially if the system is still under warranty. You may need to request a professional to handle the work so the manufacturer will honor the guarantee. The good news is that our technicians focus on providing accurate diagnoses that keep your warranty active, unlike DIY jobs and unlicensed “fix-it” companies that rely on guesswork.

You can depend on us to perform a full inspection and diagnosis. We check refrigerant levels and search for leaks. Our technicians also understand the importance of verifying that the heat pump’s electrical system is in good order. When we make recommendations, you can relax knowing that we’ll provide transparent pricing.

Preventing Future Heat Pump Breakdowns

Regular heat pump maintenance goes a long way toward avoiding expensive heat pump repair bills. We recommend two checkups a year, one in the spring and one in the fall. This is the best way to ensure your heat pump performs optimally in summer and winter.

We also offer a Total Care Club membership. We offer plumbing, electrical, and HVAC inspections to prevent potential problems. Members also get priority scheduling.

Schedule Heat Pump Repair Service

People like dealing with Hometown Plumbing, Electrical & HVAC because we back our work with a 100% customer satisfaction guarantee. We will work hard to perform the work correctly.

Financing options are available for customers upon approved credit, and our specials offer more ways to save, too.

Contact Hometown Plumbing, Electrical & HVAC in Johnson City for heat pump repair.

Frequently Asked Questions

What are the signs my heat pump needs repair?

Like many other HVAC systems, heat pumps often signal trouble with odd noises. A motor or other component may malfunction, leading to inconsistent temperatures throughout the home. Rising energy bills are another sign that a heat pump might require work. Ice buildup, especially on external components during hot days, is another sign that a heat pump needs repair.

Why is my heat pump running but not heating?

Low refrigerant levels and frozen coils are the common culprits. A faulty reversing valve may lock the system in a permanent cooling cycle. Problems with the control system, especially the thermostat, can also cause a heat pump to produce no heat.

How long does a heat pump usually last?

With proper maintenance, a heat pump should last about 15 years. Heavy use can shorten a heat pump’s lifespan, but regular maintenance and timely repairs can extend it. Without regular maintenance and repairs, components can wear out and place strain on other parts, leading to failure.
What To Expect

Discover the Difference

20+
Over 20 years of experience

With over 20 years of combined experience, Hometown Plumbing has honed our skills and expertise to deliver top-quality plumbing services to our customers.

Family-owned and operated

As a family-owned and -operated business, Hometown Plumbing takes pride in serving our local community with dedication and integrity in every service we offer.

Technicians with thousands of hours of training

Our technicians undergo rigorous training and have thousands of hours of experience in the field, boasting unparalleled expertise.

Excellent customer service every step of the way

We prioritize customer satisfaction above all else, providing excellent customer service from the moment you contact us until the completion of your plumbing service.

Fast & Reliable

When you choose Hometown Plumbing, you can count on us to deliver fast, reliable solutions, responding promptly to your service requests and resolving problems in a timely manner.

24/7 Emergency Service

Plumbing emergencies don’t wait for convenient hours, which is why we offer 24/7 emergency services. Whether it’s the middle of the night or a holiday, we’ll be there to set the problem right in no time.

20+
Over 20 Years Of Experience

With over 20 years of combined experience, Hometown Plumbing has honed our skills and expertise to deliver top-quality plumbing services to our customers.

Family-Owned And Operated

As a family-owned and -operated business, Hometown Plumbing takes pride in serving our local community with dedication and integrity in every service we offer.

Technicians With Thousands Of Hours Of Training

Our technicians undergo rigorous training and have thousands of hours of experience in the field, boasting unparalleled expertise.

Excellent Customer Service Every Step Of The Way

We prioritize customer satisfaction above all else, providing excellent customer service from the moment you contact us until the completion of your plumbing service.

Fast & Reliable

When you choose Hometown Plumbing, you can count on us to deliver fast, reliable solutions, responding promptly to your service requests and resolving problems in a timely manner.

24/7 Emergency Service

Plumbing emergencies don’t wait for convenient hours, which is why we offer 24/7 emergency services. Whether it’s the middle of the night or a holiday, we’ll be there to set the problem right in no time.

What Our Customers Are Saying

Best. Plumbers. Ever. I have used this business for multiple issues in my house, the latest being a whole house replumb. Professional, courteous, clean. Rusty and Joseph were wonderful! Did I mention they showed up on time every day? Definitely went above and beyond. I would give them 10 stars if google would let me.

Sarah C.

Hometown Plumbing has been wonderful! Megan is always very responsive and helpful and Jimmy, Will, Tommy and the rest of the team have always gone above and beyond! They come right out, access the situation, give a quote, and then pretty quickly get to work. They are the most reasonably priced plumbers I've seen. They do a great job and even seed and straw when they're finished! Will definitely use Hometown Plumbing for all future plumbing needs!

Brittany M.

I highly recommend Home Town Plumbing! Rusty was great! He was prompt, professional, and went over each part of the repair. He did an amazing job and left everything clean and tidy!

Danny A.

The best experience I’ve ever had from a plumbing company! 10/10 would recommend. Jimmy, William, and Joseph were very professional, knowledgeable, and did a fantastic job with great quality.

Danielle C.

Great service. Awesome professionals. Talks with you and tells you what they’re doing as time goes on. Gets to work and just does it - correctly and efficiently. I will never use another service

PS T.

100% satisfied. My experience with Hometown Plumbing could not have been any better. The staff (both the scheduler and the plumber) were extremely professional, helpful, and polite. My appointment was scheduled in a timely manner. I received a reminder call about 30 minutes before he arrived. The final cost was better than I expected. The work was done perfectly. The job site was cleaned up better than it was when he started. Thanks for doing a great job!

David H.

Plumbers Arrived on time, donned booties and assessed all my plumbing needs. Provided written estimates with various options. Answered all my questions. Worked efficiently and explained to me what they were doing. They were friendly, professional, and left my house clean. I would definitely use this company again, and recommend it to others.

Olga P.

The guys did an excellent job, and worked quite late on the second day, to get everything done. They were extremely knowledgeable, professional, and friendly. I would, without hesitation, recommend Hometown Plumbing for any and all plumbing issues a homeowner may have. Great job!!

John J.

We had 3 sinks and faucets replaced in our bathrooms. The technicians were very professional and timely. Megan, the receptionist was very helpful and kept us abreast of the time the materials were to arrive, the day they would be installed, and the approximate time the tech, William, would arrive. I would highly recommend this company for all of your plumbing needs.

Roberta D.

Called Hometown Plumbing Monday morning about water heater replacement. They came out that afternoon and brought two different water heaters for me to look at. William explained both of them very well. They were very clean, nice, punctual, cleaned up after themselves, and gave me a great price on both the water heater and labor. I would recommend them to all of my friends and neighbors.

Carol T.

As a small business owner, I am extremely pleased with the work performed by Hometown Plumbing that answered my panicked call! Not only were we met with ease and professionalism from Megan,but Jimmy and his team were so helpful in finding a solution that would best fit our needs at the business. Reasonably priced and explains their thought process. Highly recommend working with this team and will be calling again when in need!

Tori W.